Front of House

  • Wine and Beverage Training – Providing the latest training on the wine that your establishment is stocking.
  • Customer Care/Service Training – Training your employees how to effectively interact with your clients and teaching them how to handle “Tough Guests”
  • Budget and Costing Assistance – Showing your team how budget economically and be cost efficient.
  • Food Terminology Training – Improving your Staff Member’s terminology enabling them to interact professionally with the guests when it comes to your Menu.
  • Front of House General Training – Improve the level of FOH service your establishment has to offer!
  • Lodge Management Training – Planting the skills that all Managers need to effectively run a Lodge.
  • Standardising and writing of SOP’s– Training and writing of Standard Operation Procedures for your establishment, enabling the same standards to be continuously followed.
  • Department Training for both FOH and BOH– Generalised training of any area within your establishment that you feel may be lacking.