Welcome to Nightjar Training & Consulting

As every lodge owner & manager knows…

The key to exceptional customer service and repeat guests, is a well-trained and informed staff team. Due to the competitive nature of the tourism industry, it has become vital for hospitality organizations to go a step above the rest to maintain competitive edge.

This is where Nightjar Training & Consulting can assist your organization to exceed expectations, increase client satisfaction and maximize efficiency, in turn leading to increased revenue and skilled, content staff.
Nightjar Training & Consulting is based in Southern Africa and our services are specifically aimed at the Game Lodge industry in Africa as a whole. Offering unique, tailored training packages, or off-the-shelf training packages to suit the needs of the client.
Nightjar Training specialists are a unique blend of highly skilled, qualified and knowledgeable specialists in their respective fields – from Field Guiding, Trails Guide, Rifle Handling through to FOH, BOH and Chef Training.
Nightjar Training & Consulting offers a one-stop destination for all your in-house training requirements, as well as beneficial staff training packages such as Team Building Exercises and Photographic Workshops for your guiding team to ensure that they obtain top notch marketing images for your lodge.

Our Trainers Come To You!

No need to lose a staff member or potential revenue for the day,

I have had the privilege of knowing the owners since 2009. From the start we had a very good professional relationship. They were two highly motivated people who take a lot of pride in their work. I heard with great interest and excitement about their own new company, Nightjar Training which they started in 2015 and happily started using the company from the word go.

Never had I had to feel unsure of any of our clients enjoyment, safety and overall experience while with Nightjar as I knew that they were in the best hands in the business. Nightjars professionalism and efficiency is obvious throughout, from the way the admin is handled to the actual field work. I certainly envisage a long and successful relationship between Africa Unlocked and Nightjar Training and can happily recommend them to anyone who wishes to develop their tourism and guiding aspect of their company in a positive, energetic and proactive manner.

Albie Venter

Owner, Professional Safari Guide & Photographer, Africa Unlocked

This is on-the-job training at its best!

Here’s a  look at some of the services we provide

Game Lodges
(including 3 – 5* establishments) across Africa looking to improve:
    • Staff productivity
    • Knowledge
    • Guest experiences & Guest Satisfaction
    • Hospitality principles
    • Team cohesion
    • Guide Management
    • Guiding team skill set (FGASA qualifications)
    • Guiding team’s legally required qualifications (e.g.: First Aid)
    • Guest and staff safety
*Certain Training aspects are currently only available  in South Africa
Field or Nature Guides
(Individuals):
  • FGASA Assessments
    • FGASA Field Guide (Level 1)
    • FGASA Advanced Field Guide (Level 2)
    • FGASA Specialist Field Guide (Level 3)
    • FGASA Advanced Rifle Handling
    • SKS Birding
    • Back-Up and Lead Trails Assessments
  • FGASA Exam & Assessment Preparation Workshops
  • 4 x 4 Workshops & Certification